Covering the Front and Back Pages of the Newspaper
May 23, 2007
BLOG: I Hate Hewlett Packard, Movable Type, HostMatters and Kenmore
Sorry, comments are down right now, because HostMatters sent me an email telling me that they were cutting off the comments until I upgrade to Movable Type 3.2 (which I did months ago - I'm running 3.33 now) and do a bunch of other technical goobledegook that is beyond my free time and technical expertise. What drives me nuts is dealing with people who think that running a blog means you understand how to download plugins and rewrite scripts. I have no way of knowing whether the problem here is that HM is a bad host or MT is a bad platform, or both, and given how little time I ordinarily have to blog in the first place, I don't need to spend a bunch of time trying to find out.
Meanwhile, 13 days after my new PC arrived from Hewlett Packard, I still have no functioning computer other than to keep borrowing my wife's laptop. The service guy who was supposed to come last Friday to replace the motherboard - to provide the expanded warranty service we paid hundreds of extra dollars for and repair a brand new machine that does not work at all - simply never showed up. When my wife called (I've been reminding her to take notes - dealing with computer companies is like litigation, you need to document every conversation), they finally admitted that the part the guy was supposed to bring hadn't come in and won't until the end of this month. So, no computer. The fact that I don't want to go through the hassle is the only reason I have not returned the whole thing yet, but I may.
We also have no functioning washing machine. My wife got the call from Sears asking us to buy the extended warranty/service contract on our Kenmore machine, since the 1-year warranty will soon run out. She said no - and just a day or so later, the machine basically melted down, and won't run at all because all of its fancy electronic parts are dead. (Dare I ask whether this has anything to do with the fact that this is an energy-saving washing machine). Progress on having that fixed is also slow.
(I won't even get into the fact that I can no longer connect my iPod to my wife's Dell laptop without frying the USB ports, which means no more downloading music).